General Manager

Job Description

After more than 22 years of leadership, The Kingbridge Centre's long-standing General Manager, Lisa Gilbert, is transitioning into a strategic role focused on the organization's next phase of growth. As part of this thoughtfully planned succession, The Kingbridge Centre is now seeking its next General Manager.

This new General Manager will steward a premier, purpose-driven residential conference and events destination, renowned for hosting off-site meetings, leadership development programs, collaborative group work, and innovation-driven gatherings.

To support a strong and successful transition, the incoming General Manager will benefit from close partnership and mentorship from the current General Manager, ensuring continuity, institutional knowledge transfer, and leadership support as they step into the role and help shape what comes next.

The Role
The General Manager provides both visionary and operational leadership across all aspects of the Centre's performance and guest experience, including guest services, housekeeping, food and beverage, events, sales, facilities, and overall service excellence. This role is accountable for strong financial performance, operational consistency, and cultivating a values-driven, high-performance culture.

In addition, the General Manager plays an active role in driving growth by:
Identifying new market opportunities and business verticals
Cultivating enterprise-level client relationships and high-value partnerships
Partnering closely with the in-house sales team to strengthen pipeline execution, expand key accounts, and increase high-volume client engagement

The Opportunity
This role offers:
A remarkable team and strong organizational culture
A solid foundation with exciting momentum
Meaningful scope to shape the future of a unique organization

The Kingbridge Centre is seeking a leader who thrives at the intersection of:
People-centered leadership
Exceptional guest experience
Operational excellence
Strategic growth and client partnership
Purpose-driven hospitality

This opportunity may be especially well-suited to a strong second-in-command or senior leader who has been preparing to step into a General Manager role and is eager to grow within a deeply values-driven organization.

While the compensation structure differs from large corporate or luxury hospitality environments, this role offers something distinctive: meaningful leadership scope, real influence, and the opportunity to steward a place with purpose, impact, and heart.

This is not a role designed for someone driven primarily by compensation. It is intended for a leader who sees hospitality as a calling, values culture and contribution, and is motivated by making a meaningful impact.

Candidates ready to step fully into General Manager leadership may find this an especially compelling next chapter.