Workday Technical Analyst I

Job Description

Workday Technical Analyst I (Security, Compliance & Reporting)
Waterloo
6+ Months Contract

Role Summary
The Workday Technical Analyst I supports projects, enhancements, and functional strategies across the Workday tenant. In this role, you help translate business problems into scalable technical solutions while promoting best practices. You will contribute to continuous improvement of the ERP platform, support multiple Workday modules, and deliver reusable, high quality solutions that improve efficiency across the enterprise. This position provides exposure to IT teams, business stakeholders, and compliance partners while helping maintain a mission critical system.

Responsibilities
1) Workday Integrations & Configuration

• Support and execute standard Workday integrations and configurations across various modules.

• Run technical reports, analyze results, gather logs, and assist in troubleshooting.

• Develop custom reports as needed to support business and audit requirements.

• Ensure all Workday configurations meet technical, functional, and compliance requirements.
2) Security, Compliance & Regulatory Reporting

• Provide compliance focused reporting and testing support for Internal Audit, SOX, Risk, and Compliance teams.

• Assist in designing and maintaining compliance driven configurations, such as approval workflows.

• Understand and support role based security models, segregation of duties, and access reviews.
3) Technical Troubleshooting & Issue Resolution

• Reproduce technical issues and create detailed Workday support cases.

• Identify root causes, gather logs, and partner with senior engineers for resolution.

• Validate fixes, updates, and configuration changes across test and production environments.
4) Workday Technical Development

• Expand proficiency in Workday technical components such as:
Studio Integrations, EIBs, Core Connectors, Custom Objects, Calculated Fields, and integration patterns.

• Evaluate and select the appropriate technical approach for each business use case.

• Contribute to performance tuning, integration optimization, and automation initiatives.
5) Testing & Technical Validation

• Participate in technical testing cycles including unit testing, regression testing, and ad hoc validation.

• Interpret technical outputs and present results in clear, user friendly formats (reports, documentation, summaries).
6) Process Improvement & Operational Excellence

• Continuously analyze processes for improvement opportunities (e.g., workflow enhancements, integration efficiency, monitoring improvements).

• Recommend enhancements to SOPs, controls, tools, documentation, and operational metrics.

• Support system operations including monitoring, maintenance, and Workday technical best practices.

Essential Skills, Knowledge & Experience Required

• 2+ years of experience working with an ERP platform, delivering technical or functional projects at the enterprise level.

• Basic programming ability in at least one foundational language (Java, C#, C++, Python, etc.).

• Understanding of compliance driven configurations, including SOX workflows and audit/reporting needs.

• Familiarity with secure handling of sensitive data, including designing integrations that do not expose PII.

• Experience with Agile methodologies and SDLC tools such as Jira, Azure DevOps, etc.

• Strong analytical thinking, technical troubleshooting skills, and documentation capabilities.
Preferred

• Workday Pro Certification or experience with a Workday Partner (highly preferred).

• Experience in regulated industries (healthcare, finance, government, public companies).

• Knowledge of Workday role based security (domains, business process security policies, SoD frameworks).

• Understanding of Workday reporting for auditors, regulators, and compliance teams.

• Strong communication skills and sound judgment balancing short term needs with long term strategy.