Soft Goods Department Manager Winnipeg

Job Description

<p><h3>Soft Goods Department Manager – Winnipeg</h3>
<p>We’re currently looking for a Department Manager to join our team in Winnipeg. MEC is a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself.</p>
<h3>Overview</h3>
<p>You’ll lead the Soft Goods department, manage a high‑performing crew, and create an engaging culture that supports members’ adventures.</p>
<h3>Responsibilities</h3>
<ul>
<li>Promote MEC principles, culture, vision, and purpose to all store staff.</li>
<li>Ensure store operations are efficient, consistent, and deliver an awesome member experience.</li>
<li>Identify store hiring needs, manage recruitment and selection, and stay within payroll budgets.</li>
<li>Conduct regular check‑ins with all store staff to keep communication open and gather feedback on staff satisfaction, fostering a positive workplace culture in line with MEC values.</li>
<li>Maintain the store’s visual presentation to deliver an outstanding experience for everyone who steps inside.</li>
<li>Create a healthy, safe work environment for staff and store visitors.</li>
<li>Continuously learn about new products, technology, and features.</li>
<li>Help more people in Canada get active outside, planning for families or backcountry expeditions.</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>Passionate about the outdoors and teamwork.</li>
<li>“Can do” attitude with strong learning drive.</li>
<li>Integrity, customer focus, initiative, character, and teamwork.</li>
<li>Excellent customer service mindset and membership experience.</li>
<li>Physical ability: lift 50 lb and walk 10,000 steps per day.</li>
<li>At least one year of experience in a similar retail role.</li>
<li>Strong organization and multitasking skills.</li>
<li>Demonstrated conflict management, communication, ambiguity handling, and results driving in retail.</li>
<li>Curious about gear with willingness to learn.</li>
</ul>
<h3>Benefits</h3>
<ul>
<li>Competitive salary and bonus program.</li>
<li>Variable annual incentive plan.</li>
<li>Staff discount and pro deals.</li>
<li>Equipment demonstration program (free gear rental for staff).</li>
<li>Field experience programs to apply outdoors.</li>
<li>Lots of training and product knowledge.</li>
<li>Health benefits (medical and dental), life insurance.</li>
<li>RRSP employee matching.</li>
<li>Paid sick days, tuition reimbursement, paid volunteerism, growth opportunities.</li>
</ul>
<h3>Seniority Level</h3>
<p>Mid‑Senior level</p>
<h3>Employment Type</h3>
<p>Full‑time</p>
<h3>Job Function</h3>
<p>Sales and Business Development</p></p>
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