Sales Coordinator

Job Description

Job Description

Job Description

Salary:

About the Company

Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We are built on a foundation of Courage, Curiosity, Compassion and Humility. And the truth is we love what we do! Bringing communities together is a powerful thing, and we are proud of the impact we make in the lives of our customers.

Job Summary:

highly organized and detail-oriented Sales Coordinator to support our growing sales organization. This role is critical to ensuring accurate sales order processing, effective coordination with external partners, and reliable administrative support across the sales lifecycle.

What you will be doing:

• Accurately enter and manage sales orders within internal systems, ensuring completeness, pricing accuracy, and compliance with company policies.
• Coordinate with external parties, including installation partners, contractors, and third-party service providers, to support timely order fulfillment and issue resolution.
• Serve as a primary point of contact for internal sales teams regarding order status, documentation, and administrative support.
• Maintain organized sales records, contracts, and supporting documentation to ensure data integrity and audit readiness.
• Support sales leadership with pipeline tracking, reporting, and follow-ups as required.
• Assist with contract administration, including tracking signatures, amendments, and renewals.
• Identify recurring process issues or gaps and escalate recommendations to improve sales workflows and customer experience.
• Respond promptly and professionally to internal and external inquiries related to sales orders and coordination activities.
• Collaborate closely with sales, marketing, and operations teams to ensure alignment and smooth execution of sales initiatives.
• Attend marketing & sales events in field as required by business needs.
  

What we are looking for:

• A minimum of 3 years experience in a similar within the telecommunication industry.
• Previous experience in a sales coordination, sales support, or administrative role, preferably in telecommunications, utilities, or a service-based industry.
• Strong attention to detail with a high level of accuracy in data entry and documentation management.
• Excellent organizational and time management skills, with the ability to manage multiple priorities simultaneously.
• Clear and professional verbal and written communication skills.
• Comfortable working with CRM systems, order management platforms, and standard office software.
• A collaborative team player who works effectively with internal stakeholders and external partners.
• Adaptable, responsive, and able to thrive in a fast-moving, evolving environment.
• Strong customer service orientation with a proactive problem-solving mindset.
• Travel is required.
  

What We Offer:

At Canadian Fiber Optics Corp. our priority is our employees. The work-hard-play-hard" isnt just a saying for us - we are agile, passionate and energetic. We check our egos at the door, roll up our sleeves, move fast, get things done and support each other. Our leaders inspire the team, truly welcoming all members to be open, honest and provide feedback without fear of judgement. We want the curious, the champions and the collaborators.

We are consistently working to provide a safe work environment, competitive wages including strong commission-based compensation, and many opportunities to learn and grow. If you commit to delivering results and make a difference, we look forward to hearing from you.