SailPoint File Access Manager

Job Description

Location - Toronoto, Canada

Start Date - Immediately

Job Description/ Responsibilities

Please find the job description for onsite SailPoint IdentityIQ Engineers with focus on File Access Manager.

Responsibilities

• Design, engineer, deploy, and support of our SailPoint File Access Manager (FAM) software that is part of our Provisioning & Identity Management product suite.

• Work with our business partners, Integration consultants, and internal teams to drive the integration and onboarding of systems and applications on our SailPoint FAM platform.

• Work with our Governance, Risk, HR, and Enterprise Technology partners to develop our FAM Provisioning & Identity Management strategy and technology roadmaps.

• Understand business, application, and security requirements for FAM Provisioning & Identity Management services and translate these into technical specifications. Produce enterprise-level architecture and engineering designs to meet these requirements.

• Be our Subject Matter Expert on SailPoint FAM and provide technical consultation to application owners on best practices and standardization when integrating with SailPoint platform.

• Ensure successful execution of our engineering projects and solutions in collaboration with operations, information security, architecture, and project managers.

• Serve as third and last line of escalation point for FAM IAM Services and supporting utilities. Provide application support, in-depth investigation and troubleshooting for issues that cannot be resolved by tier one and two support.

• Work with vendors to resolve application, software and hardware issues in a timely manner

• Create and maintain system documentation for FAM SailPoint and affiliated technologies, including installation, configuration, and appropriate troubleshooting steps.

• Create support documents and provide training to support and operations team as required.

• Oversee the work performed by external consultants, review design and code and receive/retain the knowledge

• Research and put forward new recommendations to create, automate and improve processes

Technical & Professional Qualifications

• Hands-on experience in the implementation, administration, configuration and support of SailPoint File Access Manager and supporting technologies.

• Experience in integrating SailPoint FAM in a large corporate environment

• Strong understanding of user life cycle, rules, lifecycle events and provisioning workflows etc. to enable the engineering and onboarding of systems and applications on the SailPoint FAM software.

• Working knowledge of IAM industry standards & protocols including SAML, OpenID Connect, Oauth, LDAP, Kerberos, etc.

• Engineering and integration experience with the following technologies:

• Strong Programming skills (Java, BeanShell, JSP/Servlets, PERL, Unix Shell scripts, Batch, Powershell, VB Script, SQL, PL/SQL, Python, etc.) in a DevOps environment

• Multiple operating systems, such as UNIX, Windows, Linux, AIX etc.

• Web technologies (WebServices, RESTful API frameworks, Application servers like Tomcat/JBoss, JSON etc.)

• Database technologies (Oracle, SQL Server)

• Single Sign On, MFA, SCIM, and Federation

• Directory integration including Active Directory, LDAP, Virtual Directories

• Automation and/or scripting skills

• Must have a working knowledge of virtualization (e.g. VMware, HyperV) and LAN/WAN/Firewall/VPN network technologies, monitoring, and support best practices.

• Have a good understanding of current regulatory environment and related implications to identity management, security and audit compliance

Education & Experience

• 5+ years of experience in implementation, administration, configuration and support of SailPoint FAM software

• 10+ years of technical experience working with multiple 3rd party IAM solution in a fast-paced complex global environment with a demonstrable record of engineering, developing, deploying, and maintaining business critical systems.

• Strong, coordination, and interpersonal skills as this role require significant interaction with different teams across the organization.

• Strong oral and written communication skills and ability to simplify and explain technical issues into understandable business language.

• Strong academic background (e.g., computer science, engineering)