Outlet Manager
Job Description
JOB SUMMARY
The Outlet Manager oversees all front-of-house operations for the Café/Bar Lounge and Banquet department. This role is hands-on and operationally focused, ensuring flawless execution of events while managing the day-to-day performance, profitability and experience within the café space.
WHAT YOU'LL DO
- Lead and supervise the Café/Bar Lounge and Banquet teams on a daily basis;
- Manage staff scheduling based on business levels and operational needs;
- Oversee the execution of all banquet events, ensuring alignment with BEOs and service standards;
- Be present on the floor during service and events, supporting the team during peak periods;
- Monitor and control inventory levels for food and beverage, including ordering and supplier coordination;
- Maintain strong relationships with internal and external partners (e.g., Epicuria and other suppliers);
- Optimize café layout, product selection and overall guest experience in alignment with the Alt / Germain vision;
- Support recruitment, onboarding, coaching and performance management of team members;
- Ensure compliance with health, safety and quality standards while driving continuous improvement.
WHAT YOU'LL BRING
- 3 to 5 years of experience in hospitality or restauration
in a role with direct personnel supervision;
- Experience as a café supervisor or manager is preferred;
- Diploma in Hotel and/or Restaurant Management, an asset;
- Strong understanding of inventory control and food cost management;
- Detail-oriented, autonomous and decisive;
- Excellent interpersonal & communication skills.
WHAT WE OFFER
- A percentage of the group insurance is paid by the employer for full time employees
- Promotional rate to discover Germain Hôtels properties through Canada
- Opportunities to develop your career within a growing company across Canada
- Access to the hotel gym
- Employee referral program
- Employee Assistance Program for team member and their family
Apply - we look forward to hearing from you
The salary range for this role is between 55 000$ and 65 000$ plus bonus, depending on experience, qualifications, and internal equity.
This posting is a replacement.
How to Apply
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- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Germain Hôtels in Ottawa.
Is this a remote position?▼
This appears to be an on-site role in Ottawa.
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What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.