Manager, Business Application Management

Job Description

Manager, Business Application Management

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line Of Business: Enterprise Enabling Functions

Pay Details: $96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Department Overview

You will join a dynamic and collegial team of professionals in the Legal Department and be involved in a wide range of activities working to advance strategic priorities while ensuring proper risk management. Collaborating with talented colleagues and partners in a variety of legal specializations, members of the Legal team can develop their skills every day. We will help you realize your full potential and achieve your career goals. From mentorship and training programs to leadership development, you will receive the support you need to help you to succeed.

You’ll Have The Chance To

• Shape the Future of Legal Department: Use your data expertise to transform how the Legal department operates, driving efficiency and innovation in a traditionally non-technical field.


• Gain Unique Insights: Work in a domain that offers a unique intersection of data, law, and regulatory compliance, broadening your professional expertise.


• Impact High‑Stakes Decisions: Your work will directly influence high‑stakes legal and regulatory decisions, providing you with a sense of purpose and contribution to the bank’s success.


• Collaborate with Diverse Teams: Engage with professionals from various backgrounds and departments, expanding your network and fostering collaborative relationships.


• Develop Leadership Skills: Take ownership of data projects and lead initiatives that will position you as a key contributor to the bank’s legal and compliance functions.

Position Overview

As the Manager, Business Application Management role, you will be a key member of the Legal Technology Enablement team in Toronto and lead a team of talented and dedicated professionals. You will be at the forefront of managing TD Legal’s technology stack from the legal business and operational standpoint. You will be supporting Legal’s Data and Technology roadmap, develop and implement configurations to assist in the delivery of efficient and scalable solutions across TD Legal.

This includes participating in the strategic planning and ongoing operational management of the TD Legal Technology Stack. Partnering with the TD technology team to lead and co‑ordinate upgrades/system updates and managing the team that supports these platforms. This is a business centric role; it is not advisory — you will be accountable for ensuring that our application and data platform we use every day is stable, efficient and trusted.

Key Accountabilities

• Direct accountability for leading and managing Business Operations Practices to support delivery of BAU processes for 3 or more applications.


• Owns the deployment and change management for initiatives / projects spanning across all project tiers.


• Responsible for providing support to projects in developing operating practices to support delivery and integration of Technology projects into Operational Processes.


• Accountable for documentation management for Business Operations and Project artifacts (i.e. Operations Manuals, BRD, SRS, Test Plans, etc).


• Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer.


• Establish effective relationships across multiple business and technology partners, program, project managers.


• Ensure the team maintains compliance and procedure guidelines to support satisfactory audit results.


• Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.


• Lead a high performing team; provide on‑going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees.


• Lead and manage a sizeable team of professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope, while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results.

Qualifications

• Bachelor’s degree in data management, Information Technology (IT) Management, Computer Science, or a related field.


• 5‑7+ years’ experience in supporting business applications, business and user data management within a North American financial services setting.


• Ability to navigate and translate complex application and/or data issues into business terms.


• Excellent analytical, problem‑solving, and communication skills, with the ability to translate complex data concepts for non‑technical stakeholders.


• Experience in project management, with the ability to manage multiple priorities and deadlines in a fast‑paced environment.


• Familiarity with North American legal or regulatory environments is an asset but not required.


• People Management Experience is an asset.


• A mindset of ownership, accountability, and business impact.

Additional Information

• Seniority level: Mid‑Senior level


• Employment type: Full‑time


• Job function: Project Management and Information Technology


• Industries: Banking

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

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