Lead Manufacturing Quality Assurance Engineer
Job Description
Job description
MRO Electronic Supply is an ISO 9001 and AS 9100D certified custom cable assembly manufacturer specializing in over-molded cable assemblies for harsh environments and a distributor of industrial electronic components. We specialize in service to a number of industries, including Oil & Gas, Mining, Agriculture, Automotive, Telecom, and Military. We take pride in our history and growth (established in 1991, currently 170+ employees), as well as our commitment to quality and customer service.
Why Work at MRO Electronics?
- Job security with a growing company
- Opportunity for advancement
- Great Culture & family-owned operation
- A benefits package with a health spending account
JOB DESCRIPTION
The Lead Quality Assurance Engineer/Manager is responsible for overseeing, preparing, and leading internal and third-party quality audits. This role collaborates with external auditors, regulatory representatives, and organizational leaders to develop audit schedules, review and approve quality documents and procedures, and ensure compliance with applicable standards. The Manager will direct the gathering and evaluation of quality-related information, analyze results, and provide clear, actionable summaries and reports to senior leadership, while partnering with the manufacturing team to identify root causes of quality issues, implement corrective actions, and ensure timely resolution of problems on high-priority or high-impact projects. The ideal candidate will have background in both Quality Assurance & Electronics Engineering domain.
Essential Job Functions
Planning
- Plan Audit Objectives and Schedule.
- Ensure compliance with current regulations
- Assist with the development and maintenance of the Internal Audit Schedule.
- Gather information from production, sales, development and supporting activities.
- Analyze quality systems and previous audit information from multiple sources.
- Assist with audit team selection and audit plan preparation.
- Represent the audit team with management of the audited areas and with third party auditors.
Conduct Internal QMS Audits
- Perform planned and periodic internal quality system assessment.
- Gather relevant information from personnel about the approach, deployment, and results of processes and systems.
- Identify non-conforming conditions requiring corrective actions, strengths, and opportunities for improvement.
- Analyze findings and create summary presentation
- Facilitate closing meeting to review and interpret results with management
- Compile and issue a formal report detailing results.
- Follow up on audits to ensure that solutions/corrective actions are implemented.
- Initiate action to prevent the occurrence and recurrence of non-conforming conditions.
- Assist with determination of corrective actions and continuous improvement.
Support External Audits
- Respond to auditor requests.
- Coordinate audit schedule and logistics.
- Prepare and assist in vetting audit assessment documents.
- Prepare audit participants and areas.
- Participate or conduct a tour.
- Coordinate post audit follow-up and corrective actions.
Support Improvement of the Quality Management System
- Maintain and improve the quality management system through assessment and sharing best practices
- Oversee documentation control in our Quality Management System on AddOn
- Support improvement of the quality assessment process
- Assist or develop and maintain Quality management systems and internal procedures and systems
- Update QMS to meet current system requirements
Critical Success Factor:
Collaboration with Manufacturing Team to Investigate and Troubleshoot Critical Projects - Work closely with the Manufacturing team to identify root causes of quality issues, implement corrective actions, and ensure timely resolution of problems on high-priority or high-impact projects.
Qualifications and Skills Required
- ASQ Certified
- Experience with Electronics Manufacturing
- Defect Analysis and Troubleshooting experience
- Superb problem solving ability and resolution management
- Superior organizational skills
- Ability to coordinate efficiently to plan, execute audits and follow-up
- Working knowledge of QMS document systems and control practices
- Excellent problem solving, presentation, and communication skills
- Excellent decision making and problem solving skills
- Ability to work independently or in teams
- Preferably with knowledge of ISO 9001:2015
- Provide leadership and assist in corrective action plans
Education & Experience
- Bachelor's Degree in Electronics Engineering is highly prefered. An equivalent combination of education and experience may be considered
- Certification, such as Lead Assessor course in ISO 9001, Quality Auditor, or Six Sigma is required
- 5 - 8 years of work experience in QMS Audits or experience in managing and maintaining quality management system in manufacturing environment prefered
Job Type: Full-time
Pay From: Up to $90,000 to $120,000 per year
How to Apply
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Frequently Asked Questions
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This role is with MRO Electronics in Calgary.
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