Laboratory Quality Assurance Specialist

Job Description

Your future is bright at AGAT

At AGAT Laboratories, we are the next step in your career By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world.

Summary:

AGAT Laboratories is currently hiring for a Laboratory Quality Assurance Specialist. This position will work out of our St. John's Newfoundland location.

The Quality Assurance Specialist is responsible for ensuring all quality metrics are met in the laboratory/region in which they work. To accomplish this goal, Quality Assurance Specialists will have a disciplined work ethic, and a strong sense of duty which allows them to maintain their commitment to following through on tasks and assignments.

By following established policies and procedures, they are required to work at a faster-than-average pace while remaining focused on detailed, specialized work. In summary, the position requires attention to detail, a commitment to high standards of accuracy, and a strong commitment to completing tasks on time.

What you will be doing:

Comply with AGAT Policies, Quality Procedures, and ISO standards applicable to the Quality Assurance position
Lead proper implementation and oversight of the Quality Management System (QMS) by:
Creating and communicating reports on QA/QC metrics to the management team
Providing training to staff
Performing internal audits
Participating in external assessments / audits with accreditation / registration bodies /clients
Perform scheduled verifications that all departments perform checks of balances, working weights, thermometers, pipets, etc
Participating in professional development and training
Provide assistance and support for the following:
Investigation of client complaints and reporting of responses
Investigation of Internal Corrective Actions and ensure the remedy is effective
Review and updating of the measurement uncertainty data collected for technical methods
Writing, revision and control management of procedures and associated documents
Assist in the management of the external calibration program and laboratory proficiency testing activities
Implementing corporate standardized and regional policies and procedures
Development and validation of local technical methods
Be a strong proponent for risk-based thinking and improvement initiatives
Provide technical and advisory support on matters related to the QMS
Report any deviation(s) from documented procedures to the Quality Manager
Act in a safe and professional manner and wear appropriate attire including the required personal protective equipment (PPE)
Report any unsafe condition(s) observed during the dispensation of their duties to the Quality Manager
Perform other duties as assigned by management
What you bring to the table:

Minimum Science Technical Diploma, BSc, or equivalent experience
Minimum 2 years of laboratory experience
Minimum 1-3 years Quality Assurance experience
Experience in Environmental Quality, Petroleum Testing, Food Testing, Microbiology, Ecotoxicology, Mining, Rock Properties or related field is a strong asset
Experience with international standards (i.e. US/TNI accreditations) beyond ISO/IEC 17025
Confident in computer usage and applications, including Microsoft Office and LIMS; elevated Excel proficiency a strong asset
Excellent interpersonal, verbal, and written communication skills with the confidence to uphold quality expectations and advocate for the QMS
Capable of working in an organized fashion to complete tasks with a high degree of accuracy
Experience managing complex projects and work under pressure to meet tight deadlines
Ability to conduct training sessions or presentations for large groups of employees or clients
Competent in reviewing analytical procedures and practices
Proficient in writing reports and work instructions that are clear, concise, and accurate

Work Environment:

General office environment with some exposure to laboratory environment
Sitting for prolonged periods of time in an office setting
Compliance with established safety procedures and appropriate PPE
Manual dexterity is required
Exposure to excessive noise, dust and/or varying temperatures is rare
May require the ability to lift and carry up to 10 pounds

Why Join Us?

At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including:

Comprehensive health, dental, and vision care
Paid vacation and flexible sick time
Employee Assistance Program (EAP)
Long-term disability and life insurance
Professional development opportunities

Who We Are:

AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions. These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.

We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results. Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.

Our Commitment to Community and Philanthropy:

At AGAT, we strive not only to advance science but also to make a positive impact in our communities. The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.

Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need. Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.

Our work extends beyond the laboratory—we're committed to creating a brighter future for our employees, clients, and the communities we serve.

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