Host/Hostess
Job Description
Job Description
Job Description
As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.
Responsibilities of a Host::
Greeting, seating, and escorting guests.
Opens door for guests arriving and departing.
Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
Process To-Go and Delivery Orders
Manage Wait List when the restaurant is busy
Providing menu recommendations and additional information.
Upselling additional products when appropriate.
Taking orders using software, order slips, or by memorization.
Communicating order details to the kitchen staff.
Delivering food and beverages in a timely fashion to outside guests.
Delivering checks and collecting bill payments.
Cleaning and maintaining the appearance of the restaurant
Providing exceptional customer experience.
Host Job Requirements::
Prior experience as a host is a plus.
Must showcase teamwork and communication skills.
Must be able to handle money transactions responsibly.
Must be able to multitask and act quickly.
Must be flexible and ready to work in shifts.
Must be a team player.
Benefits:
Competitive Pay
Flexible Hours
Extensive Training
Real Advancement Opportunities
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.
How to Apply
Ready to start your career as a Host/Hostess at IHOP?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with IHOP in Sherwood Park.
Is this a remote position?▼
This appears to be an on-site role in Sherwood Park.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.