Ebike Sales Associate

Job Description

Ride the Wind Electric Transportation Dealership (Women-owned
• Established 2017)

Location: Mount Albert, Ontario (in-person)

Schedule: Full-time
• Tuesday to Saturdays

Compensation: Hourly base + flat per‑unit commission (after base training)

This is an exciting and rewarding career opportunity with one of Canada's most reputable e-bike and electric transportation dealerships. We sell e-bikes, electric motorcycles, scooters, electric dirt bikes and mobility solutions—and we back it all up with real support: parts, repairs, shipping/delivery, financing, and TOP TIER KNOWLEDGE AND TRANSPARENCY.

Please check out our YouTube channel to get a feel for Jolene—her unique perspective and why she's a trusted information leader in the industry

The role

You'll help customers choose the right electric transportation solution, guide them through the buying process, and represent Ride the Wind with professionalism, warmth, and knowldge—both in-store and online.

Our lineup is extensive (120+ models across 6 categories), so this role starts with paid, structured training for the first few months to prepare you for high season.

You'll learn:

• Each model from each supplier and from each category -test drive all of them
• Model variants- colours/options/batteries
• Direct Brand Training
• Inventory tracking and Inventory ordering
• Direct Shipping
• How to qualify needs and recommend the right model
• Our sales process from sales calls, greeting → needs analysis → product match → financing → close → delivery and follow up

What You'll do:

• Greet and assist customers in-store and help coordinate test rides when applicable
• Respond to leads via phone, email, and social messages
• Recommend the right product based on customer needs, comfort, and budget
• Explain features clearly (range, battery care, maintenance, etc)
• Build quotes/invoices
• Submit financing for approvals
• Follow up with leads and customers to move deals forward
• Help keep the showroom organized, clean, and customer-ready
• Work closely with the team on order status, pickup/delivery, and customer updates
• Marketing - Execute and implement
• Content creation and participation

Commission & earning potential

This role includes flat per‑unit commission. Realistically, it takes about ~2 months to gain the product knowledge needed to sell and close confidently—so you'll start on an hourly base during training, and commission becomes a meaningful part of your pay as you ramp up and begin closing deals.

You're a great fit if you…

• Are friendly, confident, and genuinely enjoy helping people
• Can take direction
• Learn fast and can retain a lot of product info (this is a deep lineup)
• Communicate clearly in person and in writing (texts, emails, DMs)
• Are organized and reliable (small team = big impact)
• Can handle busy high-season days while keeping the customer experience strong

Nice-to-haves (not required)

• Retail sales or customer service experience
• Interest in e-bikes, powersports, or mobility products

Grow with us

We're looking for someone who wants more than a job. We invest in training because we're building a team—and we want the right person to grow into a long-term career at Ride the Wind.

Job Type: Full-time

Pay: From $37,000.00 per year

Benefits:

• Flexible schedule
• On-site parking
• Store discount

Work Location: In person