Assistant General Manager

Job Description

<p>About Blue Shock:</p><p><em>Blue Shock Executive Search, established in 2003, excels in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we forge connections between exceptional talent and leading employers across North America. Our deep industry expertise and personalized approach ensure that every placement drives long-term success. We're not just filling roles—we're building leadership teams that shape the future of hospitality.</em></p><p>Job Title: Assistant General Manager (AGM)</p><p>Location: Edmonton, Alberta</p><p>Reports To: General Manager</p><p>Compensation & Incentives: $58,000-$65,000</p><p>Bonus potential of up to $10,000/year. Clothing allowance is $500/year, cell phone allowance is $75/month. Comprehensive health & dental package.</p><p>About the Company:</p><p>The success of this Restaurant Group is a result of the collective efforts of franchisees, hostesses, servers, kitchen staff, and management teams. They strive to uphold the values of service and quality to provide a positive guest experience. The corporate office is staffed with experienced professionals who contribute expertise in operations, design, marketing, and development. Together, they have over 200 years of combined restaurant expertise, driving the sustainable growth and vitality of every brand.</p><p>The Opportunity:</p><p>Our client is looking for a motivated AGM who is responsible for overseeing all aspects of restaurant operations alongside the GM to ensure a seamless and profitable dining experience. This is a high-visibility role for someone who thrives in dynamic environments and wants to grow their career in restaurants, and move into a GM role within 12 months.</p><p>Key Responsibilities:</p><ul><li>Leadership & Staff Management:<br> Recruit, train, and supervise staff while fostering a positive, collaborative environment and providing ongoing coaching and performance evaluations.</li><li>Operational Excellence:<br> Implement and enforce SOPs, monitor daily operations for improvements, and ensure compliance with health and safety regulations.</li><li>Customer Service:<br> Deliver exceptional guest experiences, address concerns promptly, and develop strategies to enhance satisfaction and loyalty.</li><li>Financial Management:<br> Manage and optimize budgets, monitor inventory and labour costs, analyze financial reports, and implement actions to improve profitability.</li><li>Marketing & Sales:<br> Develop and execute marketing strategies, promotions, and events to attract and retain customers while meeting revenue targets.</li><li>Quality Control:<br> Maintain consistent food, beverage, and service standards through collaboration with kitchen staff and regular inspections.</li><li>Communication & Reporting:<br> Communicate effectively with staff and stakeholders and prepare reports on KPIs, financial performance, and operational metrics.</li></ul><p>Required Knowledge & Experience:</p><ul><li>Proven experience as a Restaurant Manager or similar role in the full service restaurant industry (preferably premium casual space)</li><li>Proven ability to lead and develop teams, including recruiting, training, and performance management.</li><li>Strong understanding of restaurant operations, including kitchen management, service standards, and health & safety compliance.</li><li>Familiarity with inventory control, labour cost management, and operational efficiency strategies.</li><li>Excellent communication, leadership, and organizational skills with the ability to manage multiple priorities.</li><li>Proficiency in POS systems and Microsoft Office Suite (Excel, Word, PowerPoint).</li></ul><p>Qualifications & Education:</p><ul><li>High school diploma required; Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.</li></ul><p>Let's Talk</p><p>If you're a driven leader ready for your next challenge, Apply today</p><p>Out-of-Country Applicants:<br>We appreciate your interest in our organization. Regrettably, at this time, we are unable to provide sponsorship or assistance with international relocation. To be considered for this position, we kindly request that applicants presently reside in Canada. Thank you for your understanding.</p>