Trust Officer

Job Description

Trust Officer, BMO

We invite all experienced and aspiring Indigenous / Métis / Inuit professionals to apply to roles featured on BMO’s Indigenous Careers landing page, as well as all of those on BMO’s Careers page. Qualified Indigenous / Metis / Inuit applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities.

Responsibilities

• Manages trust or agency accounts in the role of trustee.


• Supports the Relationship Manager to assigned clients and effectively interacts with others assigned to the client/relationship team.


• Reviews and interprets trust documents to ensure compliance.


• Assesses assets for risk identification.


• Works with stakeholders to ensure proper documentation and administration decisions.


• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.


• Builds effective relationships with internal/external stakeholders.


• Ensures alignment between stakeholders.


• Monitors and tracks performance, and addresses any issues.


• Produces regular and ad-hoc reports, and updates dashboards.


• Reviews requests with Relationship Manager to assist with making discretionary decisions to about actions to be taken.


• Cross trains team members to ensure coverage and contingency.


• Provides input into the planning and implementation of operational programs.


• Executes work to deliver timely, accurate, and efficient service.


• Performs set up & maintenance of Trust accounts ensuring all compliance requirements are met within acceptable time frames.


• Supports in audits and compliance reviews as assigned.


• Identifies and escalates all irregularities and discrepancies to management.


• Performs sales & service support activities as required to meet client needs and maintain overall service levels.


• Provides administrative support to team members and relationship managers that includes financial reports, asset & account reconciliation, compliance, fee collection and other related activities; ensures proper documentation and administration decisions.


• Meets high-quality service standards to maximize relationship retention and growth.


• Develops rapport and instills confidence with the client to develop credibility and earn their trust.


• Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensures an effectively run function.


• Protects the Bank’s assets and complies with all regulatory, legal and ethical requirements.


• Focus is primarily on business/group within BMO; may have broader, enterprise‑wide focus.


• Exercises judgment to identify, diagnose, and solve problems within given rules.


• Works independently on a range of complex tasks, which may include unique situations.


• Broader work or accountabilities may be assigned as needed.

Qualifications

• Typically between 4-6 years of relevant experience and post‑secondary degree in related field of study or an equivalent combination of education and experience.


• Bachelor’s degree in Finance or related legal or accounting field preferred.


• Strong knowledge of Trust Administration processes and procedures.


• Strong knowledge and proficiency working with Excel and designing and updating trust distribution spreadsheets.


• Broad knowledge of Trust Tax, Trust Accounting and Investment Management.


• Broad knowledge of fiduciary laws including trust planning techniques, relevant tax regulations.


• Technical proficiency gained through education and/or business experience.


• Verbal & written communication skills - In‑depth.


• Collaboration & team skills - In‑depth.


• Analytical and problem‑solving skills - In‑depth.


• Influence skills - In‑depth.


• Data‑driven decision making - In‑depth.

Compensation & Benefits

Salary: $56,000.00 - $103,500.00 (Salaried). The above range may vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part‑time roles will be pro‑rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. For more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About BMO

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in‑depth training and coaching, to manager support and network‑building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

To find out more visit us at https://jobs.bmo.com/ca/en.