Site Supervisor - Ottawa
Job Description
Job Description
Job Description
Description
Title: Site Supervisor, Parental Coverage for 8 Months
Shift: Monday - Friday, 7:30am - 3:30pm
Impark is looking for someone who can assist in covering a Site Supervisor posittion from February to November 2026.
The Site Supervisor ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. This position is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Site Supervisor works closely with fellow team members and Operations Manager to ensure that quality and safety standards are met at all times as well as adhering to Provincial and local laws.
Key Responsibilities
- Provide positive customer service experiences for all Impark customers and clients.
- Ensure location is operated and maintained to Impark’s company standards.
- Assist customers with meters.
- Process refunds.
- Provide information to customers on long term parking options.
- Process cash transactions and deposits.
- Daily site inspections and equipment checks.
- Maintenance of site system software.
- Correspondence and communication with all company departments as needed.
- Reporting and requesting of equipment servicing/repairs.
- Some work outdoors, exposed to all weather conditions.
- Manage site staff.
- Other duties as assigned by manager.
- Ability to work independently and in a team environment.
- Must be mobile and able to cover the entire site.
- Must be able to work outdoors through inclement conditions.
Staff Supervision
- Coordination of staffing for attended site based on regular manpower requirements and site activity.
- Staff disciplinary action when required, including issuing of written warnings. Subsequent monitoring and follow up action, and participation in grievance/dismissal proceedings.
- Monitoring of personnel to ensure compliance with company uniform and service standards.
- Completion of paperwork related to staff hiring, transfer, termination, and hours worked.
Lot Maintenance/Set-Up
- Regular review of the lot’s physical condition including signage, surface, lighting, automated equipment, etc.
- Initiation of work orders dealing with any necessary maintenance repairs or improvements ensuring that necessary coding information is provided for accounting purposes and capital expenditure items are approved as needed.
- Liaison with contractors, maintenance department, equipment suppliers, and Landlord/Property Manager.
- Ensure that all accounting and contract information is distributed to ensure appropriate internal set up of site.
Skills, Knowledge and Expertise
- Excellent verbal and written communication skills.
- Customer service oriented.
- Required to be Billingual - French and English
- Pleasant and energetic personality.
- Excellent working knowledge of Microsoft Office and Citrix based applications.
- Hands on working knowledge of parking equipment and related software.
- Ability to multi-task.
- Able to work and thrive in a fast paced environment.
- Ability to prioritize tasks in an ever changing environment.
Benefits
(Full-Time Employee Only)
Medical/Vision
Dental
Life Insurance
AD&D
STD
LTD - offered based on employee group
RRSP - offered based on employee group
EAP - offered based on employee group
Vacation
How to Apply
Ready to start your career as a Site Supervisor - Ottawa at Reimagined Parking?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Reimagined Parking in Ottawa.
Is this a remote position?▼
This appears to be an on-site role in Ottawa.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.