Senior Business Advisor

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location:

Location: Toronto, Canada

Role Overview:

Education

Master's degree (MBA or related discipline preferred).

Experience

10–15 years of experience in OCM within the insurance industry, combining advisory and delivery leadership.
Proven success leading strategic OCM engagements within insurance domains such as Underwriting, Claims, Policy Administration, or Billing.
Experience working with 2–3+ global Tier‑1/Tier‑2 insurance carriers.
Subject matter expertise in 1–2 key insurance domains (e.g., Policy Admin, Underwriting, Billing, Claims).
Strong understanding of OCM methodologies, insurance operations, regulatory environments, and digital transformation trends.
Experience designing Target Operating Models (TOM), transformation roadmaps, and capability assessments.
Demonstrated ability to bridge strategy and execution with practical and actionable transformation plans.
Experience advising on digital transformation initiatives, including AI, automation, cloud platforms, and their impacts on business models.
Familiarity with regulatory and compliance requirements in insurance transformations.
Strong experience in value tracking, benefits realization, and multi-vendor delivery environments.
Excellent stakeholder engagement, governance capabilities, and ability to influence senior executives.

Job Description:

Strategic Advisory & Stakeholder Engagement

Advise C‑Suite and senior stakeholders on OCM strategy aligned with business objectives and transformation goals across the insurance value chain.
Lead stakeholder identification, engagement planning, impact analysis, and change readiness assessments.
Anticipate and manage change resistance through proactive interventions.

OCM Strategy, Training & Communications

Develop and lead end‑to‑end OCM strategies, including visioning, roadmap creation, training plans, and communication strategies.
Oversee execution of communication and training programs, ensuring alignment with transformation objectives and stakeholder needs.

Execution of OCM Roadmap

Drive execution of the OCM roadmap, ensuring alignment with strategic priorities and delivery timelines.
Manage risks, dependencies, and stakeholder expectations across cross‑functional teams and transformation streams.

Executive Facilitation & Value Realization

Facilitate executive workshops, design sessions, and strategic planning forums to co‑create transformation initiatives.
Monitor KPIs, adoption metrics, and business outcomes to ensure measurable impact and continuous improvement.

The base compensation range for this role in the posted location is: $91407 to $113808 /yearly.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.