Salesforce Business Analyst
Job Description
On behalf of our client in the Banking Sector, Equality Street is looking for a Business Analyst, Salesforce to support Client's Marketing Technology team.
This is a 1-year contract role, with possible extension. Location: Toronto, ON (hybrid, 4 days per week on-site is required.)
Responsibilities – the role will include, but not limited to the following:
- Work and collaborate with various teams (internal and external) working on incoming requests to MarTech
- Perform requirements stakeholder analysis to identify impacted or influencing groups and stakeholder requirements responsibilities
- Develop plans and collect estimates for completion of requirements
- Manage and document risks, assumptions and constraints for requirements, and communicate to stakeholders
- Facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, and review
- Prepare and deliver presentations to business partners to facilitate decision making, scope confirmation and acceptance of user stories
- Prepare user guides and presentations for new and existing system capabilities keeping all documentation up-to-date
Requirements
Required Experience:
- 3+ years of experience as a BA/BSA
- Proven ability to gather Business and Systems requirements independently, having strong business analysis and systems analysis skills.
- Strong knowledge of Requirements methodology (planning, elicitation, documentation)
- Experience in Requirements analysis and quality documentation: Use Cases, Data Requirements, Business Rules Analysis, Non-Functional Requirements, User Stories, Story Decomposition, and Story Mapping, Wireframes, Acceptance and Evaluation Criteria Definition
- Excellent collaboration skills and attention to detail. Experience working on large projects.
- Excellent communication skills required; will be working with business stakeholders and IT stakeholders
- Bachelor's Degree in related discipline (minimum)
- Experience on Salesforce technologies (Sales cloud, Marketing cloud) will be an advantage
- Strong team player with track record of collaboration and experience working as part of an agile team
- Strong Written and Oral Communications skills
- Experience and Knowledge of SQL will be an advantage
How to Apply
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Frequently Asked Questions
Who is hiring?▼
This role is with Equality Street Inc. in Toronto.
Is this a remote position?▼
This appears to be an on-site role in Toronto.
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What skills are needed?▼
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