Retail Store Manager

Job Description

<p>Retail Store Manager<br><br>Location: Winnipeg, Manitoba<br><br>Job Type: Full-time, Permanent<br><br>Company: Don's Photo</p><p>About Us:<br><br>Don's Photo is a proudly Canadian company with a long-standing tradition of helping people tell their stories through photography, video, and creative imaging. Our stores are welcoming community hubs where creativity and service come together. We're looking for a passionate and experienced Retail Store Manager to lead our team and deliver outstanding customer experiences.</p><p>Job Summary:<br><br>As the Retail Store Manager, you will be responsible for overseeing daily operations, leading a high-performing team, and ensuring customers receive exceptional service. You'll bring energy, organization, and leadership to a dynamic retail environment focused on imaging, printing, and photography.</p><p>Key Responsibilities:</p><ul><li>Lead, coach, and develop retail staff to achieve performance and service goals</li><li>Create a positive and customer-focused in-store atmosphere</li><li>Manage inventory, staffing, scheduling, and overall store operations</li><li>Handle customer escalations and ensure satisfaction</li><li>Coordinate marketing and in-store events to drive traffic and awareness</li><li>Monitor KPIs and work with leadership to improve performance</li><li>Maintain store standards and ensure compliance with company policies</li></ul><p>Qualifications:</p><ul><li>2+ years of experience in retail management or supervisory role (required)</li><li>Excellent customer service and communication skills</li><li>Proven leadership and team-building ability</li><li>Highly organized and detail-oriented</li><li>Strong problem-solving and decision-making skills</li><li>Familiarity with photography or imaging products (preferred but not required)</li><li>Tech-savvy and willing to learn about new products and services</li></ul><p>What We Offer:</p><ul><li>Competitive salary</li><li>Comprehensive training and development opportunities</li><li>Employee discounts on photography gear and services</li><li>A supportive and fun work environment</li><li>Opportunities for growth within a proudly Canadian company</li></ul><p>Who You Are:</p><ul><li>A people-first leader with a positive attitude</li><li>Passionate about helping others and delivering great service</li><li>Curious and excited to learn about photography, videography, and printing</li><li>Someone who thrives in a fast-paced, hands-on environment</li></ul><p>Ready to lead a passionate team and help customers bring their stories to life? Apply today and join Don's Photo</p><p>Job Types: Full-time, Permanent</p><p>Pay: $45,000.00-$60,000.00 per year</p><p>Benefits:</p><ul><li>Casual dress</li><li>Dental care</li><li>Disability insurance</li><li>Extended health care</li><li>Flexible schedule</li><li>Life insurance</li><li>Paid time off</li><li>Store discount</li><li>Vision care</li></ul><p>Application question(s):</p><ul><li>Do you have any experience with photography/videography?</li></ul><p>Experience:</p><ul><li>Retail management: 2 years (required)</li></ul><p>Location:</p><ul><li>Winnipeg, MB (required)</li></ul><p>Work Location: In person</p>