Retail Greenhouse Supervisor

Job Description

At Heeman's, each staff member is titled a "Daymaker" first and foremost. We believe our amazing staff is the key to making our space a "Happy Place" for everyone who enters.

As the Retail Greenhouse Supervisor, you will assist in the growth and sales of our beautiful Annual flowers. Every season brings new projects and challenges for this dynamic role. One season you will work as a team to meet production goals, the next you will help lead the annuals retail department. Under the tutelage of one of our brilliant and tenured Production Managers, you will take a hands-on approach to learning and leading several diverse teams of Daymakers.

Employment Type:

• Full-time, permanent

Responsibilities:

• Working with Production Managers to support retail operations of Annuals and vegetables for the peak season of April – October.
• Manage a team of up to 18 people varying in age and work experience during the peak season.
• Train and mentoring the seasonal associates during the peak season.
• Organize our Retail Team and assist when necessary to complete daily tasks.
• Responsible for making sure staff maintain Standards on the retail floor.
• Ensure the Annuals department is a shoppable environment and "Happy Place" for all guests who walk through.
• Make sure the appearance of the Annuals Department is maintained by having the team straighten containers, pinching plants as they grow and removing debris particles from the plants.
• Maintaining inventory levels on the sales floor for annuals departments in spring.
• Learn plant varieties and care information for a wide range of plants and garden products.
• During non-peak season you will be part of the production team, propagating and planting cuttings from suppliers and pushing yourself to meet the production goals.
• Keeping the production area clean and organized.
• Any other task as assigned by your manager.

Knowledge, Skills & Personal Attributes

• Excellent customer service skills
• Open communication style
• Capable of following direction and working independently
• Excellent time management skills and ability to manage frequent interruptions
• Adaptability to a continuously changing work environment
• Basic math skills

Education, Experience & Language

• Minimum two years of experience in a supervisory or leadership role in the customer service industry
• Leadership and capacity to train, coach and inspire fellow Daymakers
• Excellent organizational skills, including attention to detail and time management
• Inventory control experience
• Prior retail, agriculture or greenhouse work experience is considered an asset
• Language: advanced English (written and oral)

Availability:

• Availability to work before and after regular hours and during all hours of operation (which will include evenings and weekends)
• Availability to work up to 6 days per week
• Flexibility to accommodate scheduling changes
• Open availability for peak season (May 1st -31st)
• Transportation plan; Heeman's is not located on a bus route

About Working at Heeman's:

No two days are the same at Heeman's and that keeps things interesting and exciting. As seasonal farm business that's open year-round, we see some pretty busy times and experience down seasons too. The environment here in the greenhouse and outdoors means it can be sunny and hot or cold and snowy. To lead your team that can include 18+ Daymakers at peak, you'll need to be capable of performing in this kind of environment and you'll spend most of your time on the sales floor with your team, leading by example and sometimes standing for prolonged periods, and maybe even helping a guest lift something (that can weigh up to 50lbs). Heeman's is proudly a family owned and farm/agriculture-based business and our employees are classified as agriculture employees under the ESA.