On train service attendant
Job Description
TORONTO On train service attendant - ON, M8V 4B5Location: TORONTO, ON, CA, M8V 4B5
Reference Number : 1060
Status : Permanent - Full-time
Annual Salary / Hourly Rate : $ 28.91 $/h
Number of positions to be filled : 100
Application Deadline : 03/04/2026
Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.
Join the VIA Rail Adventure!
We’re looking for Customer Service Agents who are passionate about delivering an exceptional experience on board our trains. If you love helping people and working in a unique environment, this role is for you!
Your mission?
Create memorable moments for our passengers:
Welcome and assist travelers with professionalism and a smile
Provide attentive service: help with luggage, serve meals and beverages, ensure safety on board
Make every journey comfortable and enjoyable
No two trips are the same—your day will always be different!
Why Choose VIA Rail?
✔ Competitive pay: $28.91/hour
✔ Paid training (9 weeks) and regular recertifications
✔ Uniform provided – stylish and comfortable
✔ Travel expenses covered on long trips (hotel, meals, etc.)
✔ Comprehensive benefits and an attractive pension plan
✔ Unlimited telemedicine access for you and your family
✔ Travel privileges for you and your family after one year
✔ A diverse, proud team connecting people across Canada
What You’ll Do
Deliver outstanding customer service on board
Assist passengers and handle luggage
Serve meals and beverages (including alcohol)
Maintain cleanliness in work areas and restrooms
What You Need to Succeed
Flexible availability (variable schedule, weekends, holidays, on-call)
Ability to travel for 2–3 days away from home
Communicate clearly in English and French (oral only)
High school diploma
Minimum 1 year of customer service experience
Physical ability to handle luggage up to 23 kg (50 lbs)
Location: Etobicoke ( VIA Rail Maintenance center)
3 Training starting possible dates: April 6th, May 4th and June 15th, 2026
Ready to get on board?
Apply now and start a career where you’ll meet people from all walks of life!
At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.
If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.
Note that we will only contact those who are selected for an interview.
Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!
How to Apply
Ready to start your career as a On train service attendant at VIA Rail?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with VIA Rail in TORONTO, ON, CA, M8V 4B5.
Is this a remote position?▼
This appears to be an on-site role in TORONTO, ON, CA, M8V 4B5.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.
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