Medical Office Administrator
LMC Healthcare
Oakville
Job Description
LMC Healthcare (LMC) is Canada's largest specialist care provider in diabetes & endocrinology. We're transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Alberta & Ontario). Our 50 Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.Our growing team is looking for a Medical Office Administrator who can work for us on a permanent part-time basis (minimum 3 days/week) supporting our LMC Oakville clinic (3075 Hospital Gate. Suite 301. Oakville, ON).
Responsibilities
- Performs check-in and check-out duties
- Manages phone calls, voicemails and patient emails
- Maintains providers' schedule including confirming, scheduling and provider templates.
- Reviews and updates patient's health records.
- Coordinates the patients' visits across LMC's multidisciplinary services.
- Ensures that patients' required investigations are available and liaises with medical facilities or by means of electronic software.
- Assisting with scheduling referrals and diagnostic service appointments for all patients.
- Uploads Faxes and Scans in a timely manner.
- Addresses patients' concerns or inquiries.
- Handles incoming and outgoing mail, and shipments.
- Maintains and orders the office and medical supplies, materials, and equipment.
- Responds to physician-assigned tasks and inquiries.
- Processes patient's accounts receivables and payable (credit card, debit, and cash payments).
- Completes third party forms and letters in compliance with legal requirements.
- Attends required departmental and companywide meetings.
- Assists with various administrative duties, as assigned.
- Medical Assistant support, as needed
- Individuals in this position will be cross trained by other departments to be able to assist them should the need arise
- Post-secondary education in a Certified Medical Office Administration Program or 1-3 years of similar experience working in a medical office environment is required.
- Experience working in a medical office environment.
- Customer service experience.
- Proficient knowledge of Electronic Medical Records.
- Sound knowledge of medical terminology.
- Proficient computer and typing skills.
We thank all candidates, however, only those candidates selected for an interview will be contacted.
How to Apply
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