Loss Prevention Internal Investigator

Job Description

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description
We're looking for an
Internal Investigator
to help reduce company losses by leading investigations into internal theft and fraud. You'll work closely with store teams and law enforcement, maintain detailed case files, and ensure professional, ethical handling of each case. This role offers a supportive environment where your integrity and attention to detail are highly valued. If you're ready to make a real difference, we'd love to have you on our team.

Why Work With Us?

• Guaranteed 37.5-hour work week year-round, reimbursed parking fees and mileage (where applicable), and advance scheduling to help maintain a healthy work-life balance.
• Company-provided equipment (cell phone, laptop, tools) and Provincial security licensing training and annual fee reimbursement.

What You'll Do

• Conducting internal investigations and detection of internal theft, thereby reducing shrink for the company
• Maintain accurate, concise case files and information pertaining to those cases, testifying in court
• Conduct interviews using company approved techniques, apprehend Associates who commit theft and fraudulent transactions
• Develop and maintain strong working partnerships with Store Management, peers, law enforcement agencies, banking institutions, etc.
• Conduct thorough, impartial, ethical investigations with appropriate urgency and diligence.
• Maintain appropriate professionalism, integrity and confidentiality to enhance department image and complying with company rules, regulations and Code of Conduct

About You

• Minimum 3 years of proven success with Internal Investigations in a retail environment or equivalent experience. Experience as LP Internal Investigator or LP Manager preferred
• In Quebec and Ontario, Internal Investigators must have an investigations license for this role
• Good knowledge of all aspects of retail Loss Prevention, operations and processes
• Strong investigative and analytical skills, sense or initiative urgency and priority and observation skills are a must
• Experience with current CCTV technologies including installation of covert CCTV equipment
• Strong interviewing skills. Training and experience in Interviewing/Interrogation skills preferred
• Strong communication skills including written, verbal, listening, and making public presentations
• Must have valid driver's license and access to vehicle

Posting Details

• Posting End Date: March 6th 2026

If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information:
Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Internal TJX Associates
must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address
60 Standish Court

Location:
CAN Home Office Mississauga ON