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Front Desk

Job Description

Job Description

Job Description

Planet Fitness is looking for energetic, enthusiastic Front Desk Representatives that are passionate about health & fitness to join our amazing team. We have multiple Customer Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules.

Our Front Desk Representatives enjoy:

  • Growth opportunities - 77% of our managers promoted from within

  • A Free PF Black Card Membership valued at $29.99

    • Go to any gym and bring a guest for free

    • Includes amenities such as free tanning, hydromassage & total body enhancement

  • Free CPR certification

  • Free Fitness Trainer certifications

  • Paid Time Off

  • Same-day Pay

  • RRSP with a 4% company match

  • Free Employee Assistance Program

  • Health, Dental & Vision Insurance

  • Life insurance

  • Long-Term Disability

  • Volunteer opportunities in your local community

  • A fun, judgement-free environment

*Some benefits are exclusive to full time team members


Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest growing fitness centers in North America. Our environment is engaging, positive, and fun.

Essential Front Desk Representative duties:

  • Answering member questions (in person or over the phone)

  • Completing member check-ins

  • Giving new member tours and signing them up

  • Cleaning throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area)

What we are looking for:

  • Someone who is 18 years of age or older

  • A great attitude

  • Willing to learn new things

  • A strong listener

  • The ability to empathize and problem solve

  • Punctuality and reliability is a must

  • Great customer service skills

Physical Requirements

  • Continual standing and walking during shift.

  • Continual reaching with hands/fingers/arms during shift.

  • Occasional climbing, balancing, kneeling and crouching during shift.

  • Must be able to occasionally lift over 50 pounds.

  • Will encounter cleaning chemicals.

EEO Statement

Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.





How to Apply

Ready to start your career as a Front Desk at planet fitness?

  1. Click the "Apply Now" button below.
  2. Review the safety warning in the modal.
  3. You will be redirected to the employer's official portal to complete your application.
  4. Ensure your resume and cover letter are tailored to the job description using our AI tools.

Frequently Asked Questions

Who is hiring?

This role is with planet fitness in Vancouver.

Is this a remote position?

This appears to be an on-site role in Vancouver.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

How can I improve my application?

Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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