Facility Supervisor - DCC / CDC Facility Maintenance & Support Services (Real Property Operatio[...]

Job Description

<p><p><b>ABOUT THIS CAREER OPPORTUNITY</b></p><p>Black & McDonald’s team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. The estimated start date for this position will be around June 1st, 2024.</p><p>Reporting to the Senior Operations Manager, the Facility Supervisor is accountable for the coordination and supervision of the staff and subcontractors operating within various Black & McDonald FMO accounts. Further responsibilities of this role will include, but are not limited to the following duties:</p><ul><li>Provide leadership and assist with strategic objectives related to facility operations.</li><li>Work Order Management; supervise, plan and coordinate work assignments for Building Operators, Maintenance Mechanics, and all other maintenance staff / trades.</li><li>Collaborate with customer stakeholders, supervisors and EHS to devise work plans, including issuance of building communication, and completing risk assessments.</li><li>Collaborate with tenants to complete work requests and maintenance with minimal disruption and adherence to customer protocols.</li><li>Effectively monitor, prioritize and dispatch work orders to maximize productivity and ensure quality by verifying and auditing closed work orders to assess completeness and correctness.</li><li>Ensure all training and certification requirements for staff are met through comprehensive tracking and scheduling.</li><li>Perform daily site walk-throughs and conduct a minimum of one weekly inspection of active worksites.</li><li>Formulate action plans for facility operational and emerging issues, as needed.</li><li>Recommends / Implements Solutions to Facility operational issues.</li><li>Hire and supervise the activities of subcontractors and subordinate staff.</li><li>Participate and provide updates to customer designates during weekly / bi-weekly / monthly meetings or as needed.</li><li>Provide assistance for internal or client-based audits or inspections as needed.</li><li>Ensure that required environmental, health and safety, security and quality assurance programs are implemented as per internal / client specific policies and local codes and regulations.</li><li>Provide oversight and technical guidance to direct reports, as needed.</li><li>Participate in major vendor monthly performance meetings and hold vendors accountable for contractual deliverables.</li><li>Support preparation of Quarterly Business Reviews, alongside Operations / Facility Manager.</li><li>Internal / External stakeholder management.</li><li>Emergency response planning and auditing.</li><li>Mentor and train reporting staff.</li><li>Performance development and career planning for team.</li><li>Quality assurance checks to ensure vendor contract obligations are being satisfied.</li><li>Perform other duties as required.</li></ul><h3>COMPETENCY REQUIREMENTS</h3><ul><li>Familiarity with specific software packages and management tools (JDE / DSI / CMMS Dashboards, etc)</li><li>Advanced analytical and time management skills</li><li>Understanding of Facility Management processes and standards, either through work experience or qualifications</li><li>Outstanding knowledge of building products, construction details and relevant rules, regulations and quality standards</li><li>Good interpersonal skills with the ability to communicate effectively, both verbally and written at organizational all levels.</li><li>Proven customer service skills.</li><li>Ability to work days, evenings and weekends including holidays, as required to support operational requirements.</li><li>Required to provide a Clear Police Reference Check</li></ul><h3>EDUCATION REQUIREMENTS</h3><ul><li>A university degree or equivalent post-secondary degree in a field of study that maintains relatable knowledge that is transferable to the job requirements outlined for this position is considered an asset</li><li>Experience in the facilities industry may substitute for post-secondary education requirements</li></ul><h3>WORK EXPERIENCE REQUIREMENTS</h3><ul><li>Minimum of 3-4 years of experience in a Building Operations position</li><li>A trade license may be an asset</li><li>FMP / FMA designation (through BOMA or IFMA) may be considered an asset</li></ul><h3>SKILLS, ABILITIES, AND OTHER REQUIREMENTS</h3><ul><li>Able to travel within the London, ON area</li><li>Security clearance requirements : must be able to get reliability or secret clearance</li></ul><p>Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.</p><p>One company with endless opportunities to learn and grow</p><p>A family business with family values</p><p>Collaborative and supportive work culture</p><p>Competitive compensation and benefits packages</p><p>Long-term stability</p><p>Interesting and challenging work</p></p>
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