Facility Assistant

Job Description

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary
We are looking for a reliable and proactive
Facility Assistants
to join our operations team and help ensure the smooth daily functioning of our hockey arena. In this hands-on role, you will be instrumental in maintaining a clean, safe, and efficient environment for hockey games, public skating sessions, and special events.

The ideal candidate is highly organized, mechanically inclined, and enthusiastic about working in a dynamic sports and facility setting.

This role pays an hourly rate of $17.20-$19.70 CAD

Benefits for Part-Time roles: Pension matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About The Venue
Canada Life Place
, which opened in October 2002, features a seating capacity of 9,090 for hockey and ice events and accommodates over 10,000 guests for concerts, family shows, and other major events. As a prominent landmark and hub of civic pride, it plays a vital role in fostering community engagement, cultural vibrancy, and public accessibility.

Renowned for its industry-leading standards and commitment to excellence, Canada Life Place is a premier destination for fans, artists, and athletes alike.

Responsibilities

• Monitor and maintain the overall condition and functionality of the facility, including the ice rink, locker rooms, restrooms, public areas, and mechanical spaces.
• Perform routine/minor repairs to ensure all areas meet operational standards.
• Assist with the preparation, setup, and breakdown of arena spaces for hockey games, public skating sessions, private rentals, and special events.
• Coordinate with management to ensure proper facility readiness and support throughout each event.
• Operate facility equipment as required.
• Ensure all operations are carried out in compliance with OSHA guidelines, fire codes, and other relevant health and safety regulations.
• Identify and report safety hazards or maintenance needs in a timely manner.
• Participate in safety training and emergency response procedures.
• Provide friendly and knowledgeable support to visitors, athletes, and staff during events and open hours.
• Foster a welcoming and inclusive atmosphere that enhances the overall guest experience.
• Resolve issues and concerns in a courteous, timely, and effective manner.

Qualifications

• Ability to mobilize quickly and for long durations
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional during business hours
• Must be able to work in a loud noise environment
• Must be able to work in cold environments
• Strong verbal communication skills in the English language
• Proven ability to work well with all levels of management
• Strong work ethic and personal integrity
• Ability to lift up to lbs for short periods
• Experience with ice resurfacer operations would be considered an asset

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people
, improves our
service
, and raises our
excellence
. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.