Director - business transformation program office

Job Description

The Director, Business Transformation Program Office orchestrates the enterprise-wide transformation agenda. This role oversees the Transformation Program Office, ensuring disciplined governance, portfolio prioritization, execution excellence, and measurable business outcomes aligned with corporate strategy.

Key Responsibilities

Transformation Leadership & Strategy

• Orchestrate design and execution of the enterprise transformation roadmap, ensuring alignment with corporate strategy, customer experience goals, and financial targets.


• Partner with executives and business unit leaders to identify, assess, and prioritize transformation opportunities across technology, process, and operating model domains.


• Translate strategic objectives into actionable transformation programs with clear KPIs, milestones, and benefits realization plans.

Program Office Governance & Delivery

• Establish and Transformation Program Office framework including governance, reporting, and performance management.


• Implement consistent program methodologies and tools to enable repeatable and predictable delivery.


• Facilitate executive steering committees and portfolio reviews to ensure informed decision-making and accountability.

Financial and Benefits Management

• Partner with Finance to oversee transformation investment planning, financial tracking, and benefits realization management.


• Partner with Finance to ensure alignment between transformation outcomes and corporate performance metrics.

Stakeholder Engagement & Change Management

• Drive enterprise-level change management, communication, and engagement strategies to support adoption of new capabilities and operating models.


• Build strong relationships across business units to ensure cross-functional alignment.


• Act as a trusted advisor to senior executives on transformation strategy and execution risks.

Leadership & Capability Development

• Foster a culture of accountability, collaboration, and continuous improvement.


• Build transformation delivery capability across the organization through training, coaching, and best practices dissemination.

The ideal candidate will possess

• Bachelor’s degree in Business Administration, Engineering, or related field (MBA or equivalent advanced degree preferred).


• PMP or equivalent certification required.


• Exceptional leadership, influencing, and stakeholder management skills.


• Deep knowledge of program governance, benefits realization, and strategic portfolio management.


• Strong analytical and financial acumen.


• Excellent communication, presentation, and facilitation skills.


• Ability to navigate ambiguity and drive clarity in complex environments.


• 10-15+ years of progressive experience in program management, business transformation, or strategy execution, ideally in large, complex organizations.


• Proven track record of leading enterprise-scale transformation programs.


• Experience in telecommunications sector is preferred.

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

Company Overview

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.