Customer Service Representative
Job Description
Company:
Finning CanadaNumber of Openings:
1Worker Type:
PermanentPosition Overview:
Location: Lethbridge, AB | Monday–Friday (5x2) | Full-Time, PermanentWe are looking for a customer focused individual who enjoys working with people, multitasking, and supporting a busy rental and sales environment. In this role, you will be the first point of contact for customers, help process rentals, support our sales team, and keep daily operations moving smoothly. This is an excellent opportunity for someone who is organized, eager to learn, and motivated to grow within the industry.
What's in it for You?
• Competitive salary with opportunities to grow as your skills and responsibilities increase
• Benefits starting on day one
• Pension plan to help you build long term financial security
• Employee share ownership options, giving you the opportunity to invest in the company's success
• Endless career opportunities across customer service, sales, operations, and more
• A supportive team environment with training provided
• Opportunities to learn about equipment, rental processes, and inside sales
• A role with variety—customer interaction, administrative tasks, and hands on support experience that can grow into long term career paths
• Fast paced, dynamic work where no two days are the same
Job Description:
Day‑to‑Day Job Activities
Customer Service
Greet and assist customers at the rental counter and over the phone
Provide clear, friendly, and efficient service
Support customers with questions, rental needs, and general inquiries
Sales & Rental Support
Assist with inside sales for products, services, and equipment rentals
Prepare and process rental and sales contracts
Handle equipment returns and close rental agreements
Look up equipment information through company systems
Purchasing & Administration
Assist with purchase order entry and tracking
Keep paperwork organized and up to date to ensure accurate and timely transactions
Equipment Support
Assist with basic equipment servicing as required (training provided)
Experience Required
Customer service experience from retail, hospitality, call centers, or similar environments is an asset
Comfort working in a fast‑paced setting with shifting priorities
Strong communication skills and a customer‑centric mindset
Ability to multitask and stay organized
Willingness to learn about equipment, product features, and rental applications
Shift availability; professional appearance required
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
How to Apply
Ready to start your career as a Customer Service Representative at Finning?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Finning in Lethbridge.
Is this a remote position?▼
This appears to be an on-site role in Lethbridge.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.