Clinic Clerk, General Outpatients

Job Description

Posting # ( Non-Union )

Clinic Clerk, General Outpatients - 1 position

General Outpatients

St. Joseph's Hospital - London, ON

Full Time

Salary Range: $ $31.37 /hour

St. Joseph's Hospital continues to expand its role in the treatment of complex medical and chronic disease, illness prevention, research and education. Our ambulatory medicine teams specialize in the treatment of complex medical and chronic disease conditions with the goal of assisting individuals to reach optimal health and well-being. Our different teams work together to provide patients with comprehensive assessment, diagnosis, disease prevention and management strategies and follow-up care. As part of this team, the registration clerk would work with the ambulatory medicine clinics to coordinate various appointments and diagnostic procedures.

Our ambulatory medicine clinics include:

Chronic Pain Management

Allergy/Immunology

General Respirology

Asthma

COPD (Chronic Obstructive Pulmonary Disease)

Cardiac Rehabilitation and Secondary Prevention

Heart Failure

Infectious Diseases Care Program

Pulmonary Function Lab

Cardiovascular Investigation Unit

Rheumatology

Regional Sexual Assault and Domestic Violence Treatment Program

Allied Health

General Internal Medicine

Essential Qualifications

• Secondary (High) School Diploma
• Medical Office Administrative certificate program
• 2 years clerical experience in medical office/clinic setting and using email system
• Knowledge of a safety culture in a health care setting in compliance with the Occupational Health & Safety Act (OHSA)
• MS Office - Intermediate skill level required in Word and Basic skill level required in Excel
• Accurate keyboarding and spelling skills
• Excellent organization and time management skills with the ability to prioritize workload in a busy clinical environment
• Strong interpersonal and communication skills with a demonstrated patient/customer service focus
• Demonstrates a professional and positive and professional attitude toward supporting internal and external customers
• Demonstrated ability to work effectively in a team environment with frequent interruptions
• Knowledge of Cerner patient care systems with Power Chart
• Knowledge of patient confidentiality/ privacy

Preferred Qualifications

• Proficiency in French would be an asset
• Graduate of a recognized Medical Office Administration diploma program

Teaching and Research

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing

Posting date: February 17, 2026

Submission deadline: February 23, 2026

Michelle Robertson, Human Resources

Your interest in this opportunity is appreciated.

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