Client Service Representative
Job Description
We partner with unions, credit unions, associations, and their members across Canada to provide permanent benefits that protect what matters most. Our focus is on serving working families and ensuring every child has the coverage they need. We're now expanding our team and looking for motivated, people-driven individuals to grow with us.
What You'll Do
You'll be the first point of contact for families, guiding them through their permanent benefits program with care and professionalism. Your responsibilities will include:
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Explaining benefit options clearly and effectively over Zoom
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Ensuring accurate and compliant documentation
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Maintaining long-term client relationships through consistent follow-up
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Working collaboratively with team members to improve efficiency and service delivery
What We're Looking For
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Must be legally authorized to work in Canada
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High school diploma or equivalent (post-secondary an asset)
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1+ year of experience in customer support, administration, or client-facing roles preferred
Key Skills
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Strong verbal and written communication skills
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Excellent organizational and documentation abilities
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Adaptability in a fast-paced environment
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Problem-solving mindset with attention to detail
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Collaborative and team-oriented attitude
Why Join Us?
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Comprehensive Benefits – dental, prescription coverage, travel insurance, and more
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Flexibility & Freedom – fully remote with a schedule that fits your lifestyle
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Career Growth – structured training and performance-based advancement opportunities
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Rewards & Recognition – incentive trips and performance bonuses
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Positive Culture – inclusive, supportive environment where your contributions are valued
How to Apply
If you're ready to build a career that combines purpose, flexibility, and growth, apply today to take the first step toward your future.
How to Apply
Ready to start your career as a Client Service Representative at American Income Life: AO?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with American Income Life: AO in Vancouver.
Is this a remote position?▼
This appears to be an on-site role in Vancouver.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.