Central Dispatcher/Customer Service Kelowna

Job Description

<h3>Job Description</h3><p>Job Description<p>Salary: $21 - $23/hr<br /><p>Mario&#39;s Towing is growing and we are looking to add to our towing family in Kelowna! </p><p><br /></p><p>We&#39;re currently looking for a Fulltime Central Dispatcher to join our team.</p><p><br /></p><p><br /></p><p>Responsibilities:</p><p><br /></p><ul><li>Answering phones, emails</li><li>Working directly with customers to book tows</li><li>Working directly with drivers in all locations, giving call information and clearing<br /></li><li>Maintaining Customer Service with Team Members and Customer&#39;s</li></ul><p><br /></p><p>Requirements:</p><p><br /></p><ul><li>Vehicle knowledge an asset.</li><li>Must have computer skills</li><li>Able to work under busy conditions</li><li>Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.</li><li>Able to work without supervision.</li><li>Able to work within a team environment</li><li>Strong Multitasker and Positive Attitude</li><li>Strong Organizing Skill</li></ul><p><br /></p><p>Job Duties:</p><p><br /></p><ul><li>Answer incoming customer inquiries</li><li>Offer support and solutions to customers in accordance with the company&#39;s customer service policies</li></ul><ul></ul><p><br /></p><p>Wage: $21-$23.00 per hour</p><p><br /></p><p>Benefits:</p><p><br /></p><ul><li>Casual dress</li><li>Dental care</li><li>Extended health care</li><li>Paid time off</li><li>RRSP match</li><li>Vision care</li><li>Extended Health Benefits after 3 months.</li></ul><p><br /></p><p>Schedule:</p><p><br /></p><ul><li>8 hour shift</li><li>Day shift</li><li>Afternoon shift</li><li>Holidays</li><li>Weekend availability</li></ul><p><br /></p><p>Language:</p><p><br /></p><ul><li>English</li></ul></p></p>