By-law Services Associate

Job Description

Department

Job Type

Number of Positions

Affiliation

Non-Union

Compensation Range

Compensation is determined by the student's current year of education.

Job Summary

Job Duties Include

Job Duties

• Act as the first point of contact for By-law, Animal Services, Parking, and Online Permitting inquiries, providing professional customer service by phone, email, and at the front counter

• Receive, review, and process service requests, complaints, permits, licences, and applications, ensuring accurate data entry into municipal systems such as AMANDA and online permitting platforms.

• Provide administrative and clerical support to the By-law Services team, including document preparation, records management, filing, correspondence, and coordination of internal workflows.

• Assist with the administration of permits, licences, special events, and court-related documentation, including scheduling, record maintenance, and coordination with internal and external stakeholders

Qualifications/Skills

• Currently enrolled in a post-secondary program in Office Administration, Business Administration, Public Administration, or a related field and returning to school in the fall.

• Strong customer service, communication, and interpersonal skills, with the ability to interact professionally with residents, businesses, staff, and external agencies.

• High level of accuracy and attention to detail, with strong organizational, time-management, and multitasking abilities in a fast-paced environment.

• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning and using database systems and online platforms.

• Ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment

What is Offered to Staff

• Compensation: The compensation for the summer student position is outlined below and is based on the student's current year of study: (College: $ $19.55; University Undergraduate: $ $21.71; Masters: $ $22.79; post-graduate: $ $24.4)

• Hours of Work – The hours of work are from 8:30 a.m. to 4:30 p.m., Monday to Friday. This role requires students to work in the office.

• Town Perks: The Town offers students access to the Health & Wellness Program, Town of Ajax Fitness Centre membership and a defined pension plan (OMERS pension). 

• Vacancy Available: One open position

Please note that students are not eligible to the EFAP program.

Terms of Employment

• May 4th, 2026 to August 28th, 2026 (approximate dates)

• This position works on-site from 8:30 a.m. to 4:30 p.m. Monday to Friday.

Proof of Enrollment in Post Secondary Education

• The Town of Ajax will accept any of the following to verify enrollment in a college or university program:

• Registrar's letter confirming enrollment and academic eligibility for the next semester;

• Letter confirming your anticipated graduation date;

• Letter indicating that you have more credits left to complete in your current degree;

• Letter confirming your application to a program next term/semester at a post-secondary education establishment.

How to Apply

If this opportunity matches your interest and experience, please click the "Apply" button above and apply by 11:59 p.m. on the closing date:

Vacancy Statement

All job postings issued by the Town of Ajax are intended to fill existing vacant positions unless otherwise stated.

Are you a current Town of Ajax employee?

If you are a current Town of Ajax, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.

Equal Opportunity Employer

The Town of Ajax is committed to employment equity and building a workplace where all employees feel valued, respected and supported. We welcome applications from candidates of all backgrounds, especially those who have been historically excluded, including Black and Indigenous people, racialized communities, disabled persons, 2SLGBTQIA+ individuals, and others facing systemic inequities. If selected for an interview, you will be provided with an opportunity to indicate your access needs. We are committed to ensuring an accessible and respectful hiring process.

If you would like to request content in an alternate format, please contact Human Resources by emailing

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

Artificial Intelligence (AI)

We utilize AI solely for the purpose of anonymizing the application process to help ensure fairness and equity. Please note that AI is not used to screen candidates or make decisions regarding their suitability for any role.