Associate Product Manager

Job Description

Join to apply for the Associate Product Manager role at Creyos.

Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage HealthTech B2B SaaS company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations worldwide, as well as by leading researchers. To learn more about our organization, please visit www.creyos.com.

You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, most enthusiastic, hard-working and dedicated people you’ll ever meet.

Overview

We are looking for a driven and curious Associate Product Manager who thrives in a fast-growing HealthTech environment and enjoys solving business problems with software and technology.

Responsibilities

• Work with the product, design and sales teams to contribute to our product strategy and implement high-priority items on our product roadmap.
• Identify and track key metrics associated with the success of the product/features, ensuring KPIs reflect value for customers and the business.
• Participate and coordinate project status meetings, both internal and with partners.
• Monitor and control project deliverable progress and stakeholder feedback.

Quality Assurance & Validation

• Participate in testing to validate that features meet acceptance criteria, maintain product quality, and ensure that new releases are stable and user-friendly.
• Collaborate closely with the technical team to ensure seamless integration of product requirements, facilitate clear communication, and support the successful implementation of new features and updates.
• Develop an understanding of our clients and their specific needs through customer interviews, surveys and other means—then translating those interviews into insights that fuel high-impact product features.
• Coordinate user testing sessions to ensure product experiences are simple, well-understood and highly validated before creating user stories for development.
• Suggest product enhancements to improve user experience.
• Participate in product rituals in an agile environment to ensure alignment of product goals across teams.
• Enable visibility and share learnings with the rest of the organization; coordinate with peers in marketing, sales, customer success and support teams.
• Identify opportunities to improve internal processes, documentation, and communication. Propose and implement small changes that streamline product workflows and enhance team efficiency.

Skills and Experience

• Post-secondary education in a related discipline or the equivalent experience.
• Experience in a fast-growing HealthTech and/or a SaaS/B2B platform business is considered an asset.
• A genuine excitement for solving business problems with software and technology.
• A proven passion for all things tech (UX, Development, Business).
• Knowledge of common technologies in the SaaS space today.
• A “can-do” attitude with the ability to self-start and work within ambiguity.
• Strong written and oral communication skills that allow for cross-collaboration within various departments and to communicate technical details to a non-technical audience.
• Strong attention to detail.
• Ability to pivot and re-prioritize efforts as required.

Why Creyos

• Grow through our career paths leading to more senior roles. We invest in the development of our team members, provide significant opportunities for growth and career advancement, and do everything we can to support one another to ensure individual and team success. In 2024, 25% of our team members were promoted at least once to more senior roles!
• Recharge during our annual company-wide break and extra holidays. In addition to vacation and quarterly Personal Days, every year we take a company-wide break in December to rest and recharge. We also give team members two additional holidays off per year: U.S. Independence Day and U.S. Thanksgiving, which we celebrate as Brain Holidays.
• Get access to comprehensive benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.

Additional information

This is a hybrid role with time spent in our downtown Toronto office.

Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.