Account Director
Job Description
Company Description
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
Key Responsibilities:
- Lead revenue growth and ensure profitability for assigned accounts
- Build and maintain strong client relationships through excellent service delivery
- Maintain a strong custodial and maintenance program
- Manage, mentor, and inspire on-site teams to achieve performance goals
- Identify and pursue new business opportunities to drive account growth
- Oversee resource planning, scheduling, and workforce optimization
- Recruit, onboard, and train team members to support operational success
- Ensure compliance with safety standards and quality assurance protocols
- Drive client satisfaction and long-term account retention
COMPETENCIES FOR SUCCESS:
- Strong leadership presence with the ability to influence and inspire
- Results-oriented, with a focus on operational excellence and execution
- High level of accountability—for self and others
- Collaborative mindset and commitment to team success
- Exceptional attention to detail and organizational skills
- Comfortable using data and technology to inform decisions
- Committed to inclusive leadership—ensuring every voice is heard
Qualifications
WHO ARE WE LOOKING FOR?
- Minimum of 2 years of operational experience in custodial and maintenance
- Multi site contract experience is a plus
- Ability to travel overnight when required
- Awareness of technical elements needed to deliver services support
- Attracts, develops and retains employees, providing a safe, supportive work environment, supporting People strategies
- Excellent interpersonal and communication skills.
- Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.
- Must pass a Federal criminal background check
- Must have a clean drivers abstract
Additional Information
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
How to Apply
Ready to start your career as a Account Director at Dexterra?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Dexterra in Halifax.
Is this a remote position?▼
This appears to be an on-site role in Halifax.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.