Guest Services Agent-PT-PM Shift-Internship Opportunity

Staybridge Suites Tallahassee I-10 East

Description

The Staybridge Suites Tallahassee I-10 East is hiring a Part time-PM Shift Guest Service Agent.


Responsibilities

The hotel guest service agent, also known as a front desk agent or receptionist, is primarily responsible for greeting guests upon arrival, managing check-in and check-out processes, handling reservations, providing information about the hotel’s amenities and services, addressing guest inquiries and concerns, and ensuring a positive guest experience throughout their stay.



Qualifications

• Prior guest sevice or front desk experience perferred
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks simultaneously
• Strong problem-solving skills
• Proficiency in Microsoft Office
• Flexibility to work different shifts, including weekends and holidays
• High school diploma or equivalent
• Previous experience in customer service or hospitality industry preferred
• Knowledge of reservation and front desk systems
• Ability to work in a fast-paced environment
• Attention to detail